Healthy vs. Unhealthy Leadership Urgency: How Great Leaders Know the Difference
Photo by Jon Tyson on Unsplash
I see unhealthy leadership urgency all of the time. It is usually marked by a "do as much as you can as fast as you can" mentality. There are several factors that feed this thinking. We currently live and lead in an age of knowing too much about too many things in real time. We also live and lead in an age of constant change that demands we pivot our leadership reactively at warp speed. Sometimes, unhealthy urgency is even the result of a well-intentioned, but poorly defined mission and vision. In part, I think this is often fed by our pursuit of influencer status and by start-up/quick-sell/get-rich pursuits.
At the leader level, other factors drive unhealthy urgency: fear over faith, pressure over purpose, reaction over wisdom. These elements can combine to create a culture of high control, micromanagement, reluctance to delegate, difficulty trusting others, scarcity thinking, comparison, activity without effectiveness, and ultimately burnout. The leader, and usually everyone around them, is frantically active yet going nowhere. I am sure you have heard of "the tyranny of the urgent." It carries the idea that urgency, left unevaluated, can become an oppressive power in our lives.
"Urgency" is defined as something that calls for immediate attention. Synonyms are words such as acute, dire, or compelling. But I want you to consider two other words that I think better frame what healthy urgency might look like. The first word is in the primary definition of "urgency" itself--the word "attention." Attention implies a condition of readiness with focus. Another word I want you to consider is "intention." Intention is the determination to act with purpose and resolve. The first word ultimately asks, "Are we able?" The second question asks, "Are we willing?" The four words that stand out around the elements of attention and intention are these: readiness, focus, purpose, and resolve. Notice that none of these four words is necessarily time-bound. Granted, in a real crisis, we must act. But I find that most "crises" are self-propagated due to poor leadership. These four words also convey thoughtfulness and careful planning. It is the responsive posture versus the reactive posture. Healthy urgency is not the same as hurry. It is the disciplined ability to recognize what matters most, act decisively, and mobilize others without creating unnecessary anxiety. Unhealthy urgency is often fueled by fear, pressure, or ego. Healthy urgency is fueled by purpose, stewardship, and a servant leadership mentality.
John Kotter, in his work on change leadership, distinguishes true urgency from false urgency. False urgency is characterized by frantic activity, endless meetings, and constant firefighting. True urgency is marked by focused action on the things that matter most.
Here are five characteristics of healthy leadership urgency:
Purpose-Driven
Healthy urgency asks: "What is the mission requiring of us today?"rather than "What crisis can we solve next?" Mission determines priorities rather than emotions.
Calm Rather than Anxious
Healthy leaders create confidence during pressure. They are emotionally steady. They avoid panic. They move quickly without becoming reactive.
They are emotionally steady.
They avoid panic.
They move quickly without becoming reactive.
Jesus provides perhaps the greatest example. He consistently moved with urgency toward His mission while never appearing rushed.
Focused on High-Leveraged Activities
Healthy urgency is selective. Instead of trying to do everything, leaders identify the few actions that create the greatest impact on the organization.
Forward Looking
Healthy urgency continually asks:
What threats require attention?
What investments today shape tomorrow?
People-Oriented
Healthy urgency never sacrifices people to accomplish goals.
The task matters.
People matter more.
Here are five initiatives that deserve healthy urgency
Clarify the Vision
Without vision, organizations drift.
Urgency includes:
Refining the mission
Communication daily direction
Aligning everyone around shared priorities
Developing Leaders
Perhaps nothing deserves greater urgency.
Leadership pipelines take years to build.
Mentoring emerging leaders
Succession planning
Coaching high-potential leaders
Identifying future organizational leaders
Protecting Organizational Culture
Culture changes slowly-until suddenly it doesn't
Healthy urgency here includes:
Addressing toxic behavior
Reinforcing values
Celebrating healthy behaviors
Confronting relational issues early
Making Critical Decisions
Delayed decisions often become expensive decisions.
Healthy urgency means:
Gathering sufficient information
Involving appropriate people
Making timely decisions
Adjusting when new information appears
Caring for People
Leaders should respond quickly when people experience:
Crisis
Grief
Conflict
Discouragement
Moral failure
Burnout
People remember whether their leaders showed up.
The healthiest leaders spend less time reacting to the Immediate and Routine categories because they consistently invest in the Strategic and Developmental work that prevents many future crises.
Thanks for stopping by!
I hope this content was helpful and encouraged you in your daily practice of leadership. If you would enjoy receiving more content like this on a regular basis please subscribe by clicking the button below.